How can we help?

Arepo supports PDF, Word (.docx, .doc), Excel (.xlsx, .xls), PowerPoint (.pptx), OpenDocument (.odt, .ods, .odp), RTF, EPUB, email (.eml), HTML, CSV, JSON, XML, YAML, plain text, Markdown, source code, and images (PNG, JPG, WEBP), whose text is read automatically. Maximum file size depends on your plan — see the plan limits below. Older PowerPoint (.ppt) files are not supported yet; save them as .pptx first.

Documents you can store:
Free: 5
Starter: 250
Professional: 2,500
Enterprise: 10,000

Maximum size per file:
Free: 5 MB
Starter: 25 MB
Professional: 50 MB
Enterprise: 100 MB

Questions per month:
Free: 25
Starter: Unlimited (fair use 2,500)
Professional: Unlimited (fair use 15,000)
Enterprise: Unlimited (fair use 100,000)

Team seats:
Free: 1
Starter: 5
Professional: 25
Enterprise: Unlimited

Paid plans do not stop working at the question allowance — it is a fair-use threshold, and we contact you before it becomes an issue. The Free plan does stop at its allowance.

• Free — $0/month. Try Arepo with basic features.
• Starter — $10/month. For individuals and small teams.
• Professional — $99/month. For growing teams with regular usage.
• Enterprise — from $499/month. For large organizations with custom needs.

Full plan comparison: arepo.cloud pricing. Questions about a larger deployment: sales@arepo.cloud.

Yes! All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We use industry-standard security practices and regular audits. Your documents are isolated to your tenant and never shared with other users or used to train AI models.

Arepo uses advanced RAG (Retrieval-Augmented Generation) technology to provide accurate answers based on your documents. Every answer includes source citations so you can verify the information. While our accuracy rate is 95%+, we recommend verifying critical information.

Yes! You can delete individual documents or your entire account at any time. Deleted documents are removed from our systems within 30 days and from backups within 90 days.

Every paid plan starts with a 14-day free trial, so you can evaluate Arepo before you are charged anything. After that, subscriptions are generally non-refundable, but we handle issues case by case — contact support@arepo.cloud and we'll work with you.

Yes. Every paid plan includes team seats with role-based access control — see the seat counts in the plan limits above. The Free plan is single-user. For a deployment larger than the published seat counts, contact sales@arepo.cloud.

Arepo will honestly tell you if it can't find relevant information in your documents. This helps you identify gaps in your documentation. You can then upload additional documents or rephrase your question.